BlueTarp Financial Releases Its 2018 1st Quarter  Building Supply Index

Index continues to hit all-time high, but delinquencies remain elevated

PORTLAND, ME – May 21, 2018 – BlueTarp Financial – the leading credit management company for B2B suppliers – released its Q1 2018 Building Supply Index. The Q1 2018 12-month trailing average, which accounts for seasonality, hit an all-time high at 130.66, up from 128.84 in Q4 2017.  The unadjusted view also remained high at 125.67 – a 5.6% increase from Q1 2017.

To interpret the index, values below 100 reflect recessionary or recovering performance.  Values above 100 reflect healthy economic activity.

Consumer confidence continues to be the main driver for the elevated index level, with that measure seeing an 8% increase from this time last year.

As a supplement to the Building Supply Index, BlueTarp conducts a quarterly survey of its contractors to gauge sentiment on the current and future state of the economy. Sixty percent of respondents expect the next 12-months to be “somewhat” or “significantly” improved. They are encouraged by an increase in jobs and customer spend, driven by consumer confidence, as well as proposed tax breaks for businesses.

“It’s clear from the index and survey, business is good,” said Scott Simpson, president and CEO of BlueTarp. “I’m a broken record on this, but delinquencies remain hovering at a level where a disruption will trigger a new wave of bad debt – beware.”

The report represents trends from 120,000 pro customers and more than 2,000 building material suppliers across the United States. It also incorporates macro-economic drivers including: building permits, construction spend and consumer confidence as reported monthly by the Census Bureau and The Conference Board.

Learn more at BlueTarp.com, or send them an inquiry through their NADRA member profile page HERE

Subscribe to additional content here. 

About BlueTarp Financial

BlueTarp Financial is a B2B credit management company serving more than 2,000 suppliers since 1998. BlueTarp pays suppliers upfront for their sales and protects them from credit risk so they can fund the growth of their business. Suppliers can customize their program by choosing to manage customer interactions as they do today, or select a full service option where BlueTarp handles customer service and collections. They can also grow sales with options for up to 90 day terms, credit lines up to $1M, and a loyalty rewards program. Learn more at BlueTarp.com, or send them an inquiry through their NADRA member profile page HERE

Kati Glidden
Marketing Manager
207.797.5900 x 9312
kglidden@bluetarp.com

AZEK to acquire Versatex

Versatex, a Portfolio Company of Highlander Partners, Enters into a Definitive Agreement to be Acquired by The AZEK Company

DALLASMay 29, 2018 /PRNewswire/ — Versatex Holdings, LLC , a leading manufacturer of cellular PVC building products serving both the new construction and renovation/remodel markets, has entered into a definitive agreement to be acquired by The AZEK Company (“AZEK”).  Versatex’s management team will remain with the business and continue operations from its production facility in Aliquippa, PA.

Versatex, a Highlander investment since September 2014, is a leading innovator and manufacturer of high-quality, branded exterior trim, sheet, mouldings and other innovative products with an expanding range of building applications.

Mark Blanchat, Chairman of Versatex and a Partner at Highlander, stated, “John Pace and his team have done a tremendous job growing Versatex and enhancing the business.  Versatex has continually grown in revenue and profitability while significantly expanding its salesforce and investing substantially in its production facility and capabilities.  The Company’s success has been achieved through strong leadership and superior management execution.  The team’s efforts have positioned the Company for greater future success, as cellular PVC building products continue to gain share from legacy wood-based offerings and achieve broader adoption in new geographies.”

Jeff L. Hull, Highlander’s President and Managing Partner and board member of Versatex, added, “We thank Versatex’s employees for their hard work in advancing the Company over the past four years, and wish John and his team the very best.  Versatex is an exceptional company and we are extremely proud to have been associated with it.”

John Pace, CEO of Versatex said, “We are excited to enter into this agreement with AZEK, which is an ideal partner for us.  Our companies have complementary strengths and a shared commitment to premium quality, customer service and product innovation.  We thank Highlander for its tremendous support and look forward to working together with AZEK to address the opportunities that alternative materials offer the building envelope market.”

Rothschild & Co.  is serving as the exclusive financial advisor to Versatex in connection with this transaction.

About Highlander Partners
Highlander Partners, L.P. is a Dallas-based private investment firm with over $2.0 billion of assets under management. The firm focuses on making investments in businesses in targeted industries in which the principals of the firm have significant operating and investing experience, including basic manufacturing, food, chemicals, building materials, consumer products, and others. Highlander Partners uses a “buy and build” investment approach, creating value by helping companies grow organically and through acquisitions.  For more information, visit www.highlander-partners.com.

About Versatex Holdings LLC
Versatex manufactures and supplies cellular PVC building products. The Company’s products include trimboards, sheets, cornerboards, beadboards, skirtboards, wraps, beaded profiles, soffit systems, molding profiles, and finishing products. It markets and sells its products through distributors/dealers in the United States and Canada. The Company was founded in 2003 and is based in Aliquippa, Pennsylvania. For more information about Versatex, please visit www.versatex.com.

SOURCE Highlander Partners, L.P.

Related Links

http://www.highlander-partners.com

 

BUILDING PRODUCTS INC. IS NOW DISTRIBUTING TAMKO’S ENVISION DECKING

FOR IMMEDIATE RELEASE

Contact:  Ron Cook
Office:  (800) 641-4691, ext. 2245
Mobile: (417) 529-2390

Growing distributor recently expanded to Wisconsin market with new location

JOPLIN, MISSOURI – May 30, 2018 – TAMKO Building Products, Inc. is proud to announce that Building Products Inc. (BPI) is distributing Envision® composite decking at their new branch in Watertown, Wisconsin, which was opened this year.

TAMKO’s Executive Vice President, Tim Whelan, says the longtime manufacturer is excited to join forces with BPI. “BPI is a high caliber distributor with an appreciation for the differentiated nature of our Envision product line. We are very pleased with their initial success in launching Envision in their markets and look forward to significant growth with them,” said Whelan.

J.J. Robson, General Manager of the BPI Iowa and Wisconsin Divisions, said, “We are excited about this new partnership between BPI and Envision Decking by TAMKO. With our recent expansion to Wisconsin, we were looking for a trusted decking solution to offer to our customers and we believe we found that with TAMKO.”

According to TAMKO’s Director of Decking Sales and Marketing, Shara Gamble, TAMKO aligns well with BPI in terms of company values like integrity and respect for individuals. “Knowing that BPI prides itself on responsible business operations that lead to meaningful relationships – practices which are also held in high-esteem by TAMKO – we are thrilled with this distribution agreement,” said Gamble.

James Gonzalez, General Manager of TAMKO’s Lamar, Missouri manufacturing plant where Envision® composite decking is made, said “Envision decking is crafted in the heartland of the USA by a team of honest, intelligent, hard-working, women and men who reflect TAMKO’s core values. With BPI’s appreciation for similar character traits, TAMKO’s decking team is enthusiastic for this venture.”

BPI recently opened a new branch in Wisconsin located in Watertown, which among other products, stocks TAMKO’s Envision® and EverGrain® composite decking products and will service the Green Bay area south of Chicago and the area west of Madison, Wisconsin.

Click here to download photos of TAMKO’s Envision composite decking.

 About Building Products Inc.

Building Products Inc. (BPI) is headquartered in Watertown, South Dakota. With branches in North Dakota, South Dakota, Iowa and Wisconsin, BPI is a growing distributor of building products such as roofing, lumber, engineered wood, windows, exterior doors and millwork products. Maintaining a customer focus along with values of respect and dignity are top priorities for BPI. For more information, visit www.BPI.build.

About TAMKO Composite Lumber

From decking to railing, TAMKO’s composite lumber offerings provide homeowners with exceptional options to create a beautiful outdoor space where beautiful things happen. These offerings include Envision Distinction, Envision Inspiration, Envision Expression, EverGrain®, Marquee Railing® and TAM- RAIL®. For more information, visit our website at www.EnvisionDecking.com.

Note to editors and writers – The correct capitalization of the company name is TAMKO, due to the fact that it is an acronym.  The letters stand for Texas, Arkansas, Missouri, Kansas and Oklahoma – the company’s original trade area when founded in 1944.  TAMKO’s trade area is now all 50 states.

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dassoXTR partners with Boise Cascade, Woodinville

 

dasso is pleased to announce Boise Cascade in Woodinville, Washington as our new, authorized stocking distributor for all dassoXTR products.

Boise Cascade has a long history of servicing the needs of lumberyards and contractors in the Seattle market and we are proud to be partnering with Boise Cascade, Woodinville with our exterior fused bamboo products.

Please Note: dasso notifies Architects, Designers, and Remodelers that dasso has not merged with MOSO, is not doing business as MOSO, and is not selling product as or under the MOSO brand, including MOSO Bamboo X-treme, in the United States and Canada markets.  dassoXTR remains as the genuine brand of Fused Bamboo for Exterior Use.

http://blog.dassousa.com/dasso-statement-north-american-operations/http://blog.dassousa.com/dasso-group-files-patent-infringement-lawsuit-moso-north-america/http://blog.dassousa.com/dasso-group-issues-notice-patent-infringement-u-s-market/

2018 Deck for a Soldier® build in New Jersey is Complete.

April 4th, 2018 Final UPDATE & Thank You:  
We finished up the Deck for A Soldier® project on Thursday with the electrician installing some lights in the ceiling of the front porch.  The soldier, his wife and their 15 year old son with Muscular Dystrophy are so very grateful for all that we did for them.  I would like to thank everyone who helped and donated time or materials to make this project possible. A compilation video of all photos is forthcoming. 
 
Material Donations:
  • Excelsior Lumber
  • Abbe Lumber
  • Fox Lumber
  • FastenMaster
  • Simpson Strong Tie
  • National Nail
  • Screw Products
  • Greenbay Decking
  • Trex – Railings
  • Mid State Lumber – Trex railings
  • MRS – Trex railings
  • Allied Supply
  • GAF Roofing
  • JayKay gutters
  • Zuidema Portable Toilets
  • Pinto Carting
  • Apex Electric – ceiling lights
  • Borough of Bloomingdale
  • Jeff Fleischer, Architect
  • Lunch was provided by Trex, AZEK, Fiberon, Back to Nature Decks (Mike Ebner) and the Soldier

Labor Donations:

  • C. Verblaauw & Sons, LLC:  Bruce Verblaauw, Dylan Villela, Mike DiGiacamo
  • Fiberon:  Lainie Sleppin, Dave Jarvis
  • AZEK: Kyle Garvey
  • Barrett Outdoors: Gustavo deLaCruz & 3 Helpers
  • All American Decks: Chad McConnell, Scott Nadrotowski, Leonel Enrique
  • My Deck: Ed Drake, Tyler Smith
  • Trex: Tim Schlosser, Mike Ryan
  • Excelsior Lumber: Sophia Bishop, Stacey Poplowski, Adam Spratt
  • Outdoor Escapes: Terran Certosimo
  • Wolf Home Products: Bob Lett
  • Legacy Services: Michael Beaudry
  • Back to Nature Decks: Mike Ebner, Cody Ebner, Phil Plano
  • Decks by Kiefer: Bob Kiefer, Andy Gorzillo, John Parkin
  • Artisan Builders Guild: Walter Jones, Clayton Wolfe
  • Ken Pritchard, Volunteer

Thank you!

Bruce Verblaauw – NADRA National Deck for  Soldier® Committee Chairman​, (201) 327-7864

March 21st, 2018 UPDATE: 
The NJ team got a head start on the Deck For A Soldier® project in Bloomingdale, NJ late last week.  The old, deteriorated porch and roof were removed.  New footings were dug and poured so the crew could start building the new porch and roof on Monday, 3/19.
Volunteers are lined up and on site this week to help get the new porch framed and decked. The railings are expected to be installed by the end of the week and be ready to start building the roof next week.

Volunteers are on site today until the snow kicks them out.

What an amazing group of members & volunteers. We can’t thank you enough for your time, materials and efforts on this build.

Be sure to check out the gallery below of current photos from this week.

Thank you!

Bruce Verblaauw – NADRA National Deck for  Soldier® Committee Chairman​, (201) 327-7864

March 13th, 2018 UPDATE:
NADRA Members in NJ could use your help with supplies for Deck for a Soldier® build. Tear down is happening this week.

If you would like to make a monetary pledge, you can do so HERE.   The local crew can then use this money to purchase the items below as a final effort to fulfill material needs for the soldiers new deck.

The materials needed are as follows:

2 – 14” or 16” x 4’ concrete form tubes
3 – 2” x 10” – 16’ treated ledger boards
3 – 2” x 12” – 12’ treated stair stringers
3 – 2” x 4” – 12’ treated ramp
14 – 2” x 4” – 16’ treated lattice framing
7 – 4” x 4” – 8’ treated roof posts
1 – roll 12” vinyl flashing
1 – set black gate hardware (2 hinges and gate latch) for lattice access gate

5 – 1” x 12”-18’ PVC Trim Boards preferably Versatex
2 – 1” x 8” – 18’ PVC Trim Boards Preferably Versatex so it will match much of the other trim that has already been pledged by the company

Following are the pledges for this D4S Project: Thank you for your support!

Material Pledges: 

Abbe Lumber – concrete, vinyl, aluminum and pre-bent flashing, nails, PVC privacy lattice

Fox Lumber – some pressure treated framing

Excelsior Lumber (MidState, Versatex) – Fir lumber, plywood,  PVC trim

Simpson StrongTie

FastenMaster

National Nail

Screw Products

GreenBay Decking

Trex Railing

Allied Supply – porch ceiling

GAF – roofing

Jay-Kay Gutters

Monetary Pledge: $250 from: Sean Smith, Homesmith, Inc.

Labor

Lainie – Fiberon

Gary Daley – GreenBay Decking

Pete Miller – MidState Lumber

Gus & Help -Barrett Outdoors

Excelsior Lumber Employees

Greg Hartmann – National Nail

Ed & Help – MyDeck

Joe. O – NJ Custom Decks

Josh & Vincent – FastenMaster

Bob Kiefer – Decks by Kiefer

Deck Remodelers

Legends Built

If you feel moved to get involved with this build, please reach out.

Respectfully,

Bruce Verblaauw  ​- NADRA National Deck for a Soldier® Committee Chairman​, (201) 327-7864

 

March 7th, 2018 UPDATE: 
CALLING ALL NADRA MEMBERS – Builders, Reps, Everyone!!!!!
As most of you know, we plan on starting the New Jersey Deck For A Soldier® project on March 19, 2018.  This is a replacement of a wrap around front porch with a roof over it in Bloomingdale, NJ.  Because of the porch and roof configuration, this will be one of the most labor intensive Deck for a Soldier® projects to date.  We will be starting with demo. on Monday, 3/19/18 and expect that the job will take 1.5 – 2 weeks to complete.  We will need as much help as possible from everyone involved in order to spread out the financial burden of the labor volunteers.  If you can help, please get back to me with information so I can try to set up a schedule and not have too many helpers one day and none the next.  I intend to have my guys there on the first day to get the demolition done and then we will step in as needed along the way.
Again, please help us out on this one as much as possible.  This soldier has been injured in combat and an outstanding member of his community and deserves our help.
If you would like to make a pledge for labor and/or materials, please click here: http://bit.ly/NADRAD4SPledgeForm.
 
If you would rather, you can email me at
bruceverb@njdecksandrailings.com or call me, this is my cell phone # 201-803-2909.
Respectfully,
 

Bruce Verblaauw  

​- NADRA National Deck for a Soldier® Committee Chairman​

C. Verblaauw & Sons, LLC (201) 327-7864

February 15th, 2018 UPDATE:  

The New Jersey crew is making some headway.  The building permit is in hand & the town graciously waived all related fees.  This is a wrap around porch and roof on a home in Bloomingdale, NJ. The soldier was honorably discharged with a severe back injury after serving two tours in Iraq. This Veteran has been commander of VFW and American Legion posts.  He has attended over 2000 Veteran funerals.  We are currently looking for labor and material pledges from NADRA members. Following are some of the materials we are in need of for this build:

  • 2 – 14″ – 16″ concrete form tubes
  • 24 – bags concrete mix
  • pressure treated 2″ x 8″ lumber
  • 300 – 320 sq. ft. of composite decking48 – 50 lineal feet of railing,
  • 6 – 8′ post wraps
  • Fir framing lumber for the roof and ceiling
  • plywood, felt paper, roof shingles, gutter and leader pipe,
  • PVC trim for fascias and beam wraps, flashing
  • vinyl siding
  • PVC lattice
  • hardware, nails and screws.

These materials are all approximate, we will supply exact amounts in the near future.  To make a pledge for material or labor, please click here:http://bit.ly/NADRAD4SPledgeForm.  Thank you for your consideration. We look forward to working on this build with you.

January 18th, 2018: UPDATE:

Call for Action!

The Northeast Region is getting things in order to start a Deck For A Soldier® build in New Jersey.  This is a wrap around porch and roof on a home in Bloomingdale, NJ. The soldier  was honorably discharged with a severe back injury after serving two tours in Iraq. This Veteran has been commander of VFW and American Legion posts.  He has attended over 2000 Veteran funerals. He has a son who is wheelchair bound with Duchenne muscular dystrophy.   We will be submitting the permit application in the next week or so.  We are asking for labor and material pledges for this project.  Following are some of the materials we will need:

Their deck is in bad shape and needs to be replaced.  This veteran has done two tours in Iraq and has been commander of VFW and American Legion posts.  He has attended over 2000 veteran funerals.

  • 2 – 14″ – 16″ concrete form tubes
  • 24 – bags concrete mix
  • pressure treated 2″ x 8″ lumber
  • 300 – 320 sq. ft. of composite decking48 – 50 lineal feet of railing,
  • 6 – 8′ post wraps
  • Fir framing lumber for the roof and ceiling
  • plywood, felt paper, roof shingles, gutter and leader pipe,
  • PVC trim for fascias and beam wraps, flashing
  • vinyl siding
  • PVC lattice
  • hardware, nails and screws.

These materials are all approximate, we will supply exact amounts in the near future.  To make a pledge, please click here:http://bit.ly/NADRAD4SPledgeForm.  

Thank you for all of your support!

Envision Decking Announces Distribution Agreement with Dealers Choice

FOR IMMEDIATE RELEASE

Contact:  Ron Cook
Office:  (800) 641-4691, ext. 2245
Mobile: (417) 529-2390

ENVISION DECKING ANNOUNCES DISTRIBUTION AGREEMENT WITH DEALERS CHOICE

Joplin, MISSOURI – March 28, 2017 – TAMKO Building Products, Inc. is pleased to announce a new agreement with Dealers Choice to distribute Envision composite decking in the Atlanta, Georgia area.

“Dealers Choice is excited to partner with TAMKO as we continue to diversify and expand our product offering for our independent dealers, lumberyards and home centers in the Georgia market,” said National Vice President for Dealers Choice, Todd Skaggs.

Eastern Sales Manager for TAMKO Envision, Mark Kalady said, “This new distribution agreement speaks to the strength in TAMKO’s existing relationship with Dealers Choice parent company, Beacon. TAMKO is thrilled about the new growth prospects now available for its composite decking in the Atlanta, Georgia metro market, where a significant amount of business opportunities exist.”

Dealers Choice will stock multiple colors and board sizes of TAMKO’s Envision® Distinction, Envision® Inspiration and EverGrain® composite decking lines, along with color match deck screws and Everclip hidden fasteners in its Suwanee, Georgia location.

Click here to download photos of TAMKO’s Envision composite decking.

About Dealers Choice

Dealers Choice is the nation’s fastest growing distributor of roofing, siding, gypsum, millwork, building insulation and accessories. With 23 distribution centers across the United States, Dealers Choice is uniquely equipped to service building supply dealers, lumber yards and home centers and provide an unparalleled level of customer service and satisfaction.  For more information, visit their website at www.TheDealersChoice.com.

About TAMKO Composite Lumber

From decking to railing, TAMKO’s composite lumber offerings provide homeowners with exceptional options to create a beautiful outdoor space where beautiful things happen. These offerings include Envision Distinction, Envision Inspiration, Envision Expression, EverGrain®, Marquee Railing® and TAM- RAIL®. For more information, visit our website at www.EnvisionDecking.com. 

Note to editors and writers – The correct capitalization of the company name is TAMKO, due to the fact that it is an acronym.  The letters stand for Texas, Arkansas, Missouri, Kansas and Oklahoma – the company’s original trade area when founded in 1944.  TAMKO’s trade area is now all 50 states.

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AZEK Building Products Kicks off Spring Decking Season with New Omnichannel Campaign

Contact: Maureen Murray   / 973-993-1570  / Precise2@optonline.net

AZEK Decking’s 35 Stunning Deck Colors Are Perfect for Extending Outdoor Living Spaces

Skokie, IL March 19, 2018 – AZEK® Building Products has launched its new campaign just in time to help kick off the winter blues, inspire new visions of glorious decks and encourage consumers to seek out the brand that is #1 in premium decking.

The campaign builds on consumer insights related to common frustrations about exteriors and the rewards many of us seek when getting out on our deck to enjoy every minute of excellent weather.  Like going barefoot, not worrying about splinters and relaxing on the deck instead of sanding and staining every year. AZEK® & TimberTech® decking doesn’t splinter, requires little to no upkeep and comes with a robust 30-year Limited Fade & Stain warranty.

The efforts also highlight AZEK Building Products’ industry-leading collection of 35 beautiful colors. New this year are Coastline™, Weathered Teak™ and English Walnut, in AZEK’s Vintage Collection® and Espresso, Sapele™ and Whitewash Cedar™ in TimberTech’s Legacy Collection.

“We’re excited about celebrating Spring and sharing the amazing stories around AZEK Building Products decking,” said Jeanine Gaffke, CMO of AZEK Building Products. “Our team has worked hard to listen to what delights our consumers and contractors and are poised to build an entire company that is making homes more beautiful and functional.”

The campaign launches nationwide today across TV, print, radio, and a broad range of social media channels.

Get inspired:

AZEK.com

Facebook.com/azekbuildingproducts

Twitter/@AZEKProducts

Instagram/azekbuildingproducts

About AZEK® Building Products:
AZEK Building Products, a division of The AZEK® Company, is a leader in the development of premium, low-maintenance exterior building products. Available to a worldwide audience, our product lines span AZEK® Deck, Rail, Trim, Moulding, Porch, Pavers, and Adhesives, as well as capped wood composite decking and railing under the TimberTech® name. Both brands, synonymous with quality and innovation and made in America, lead their market areas by continually reinventing product lines and redefining entire product categories. For more information about AZEK, visit www.AZEK.com. For more information on TimberTech, visit www.timbertech.com

Quality is a top priority. Build above the minimum standard.

*SPONSORED CONTENT*

When choosing materials for deck construction, it is imperative to understand the difference between Above Ground pressure treated wood versus Ground Contact pressure treated wood. The American Wood Protection Association updated their standards in 2016 to state that some physically above the ground locations require Ground Contact treatment.

One of the requirements states: “Materials used above ground but are difficult to maintain, repair or replace and are critical to the performance and safety of the entire system” should be treated to ground contact retentions. Deck joists and beams ARE difficult to repair or replace and are absolutely critical to the safety of the structure. For this reason, joists and beams should always be treated to Ground Contact retention, regardless of warranties offered that state otherwise. In order to be building code compliant, AWPA standards must be followed, regardless of the material warranty offered.

Quality is a top priority to you. Build above the minimum standard. Learn more here

The Blind Side: Is Your A/R Program Saving Customers’ Time and Effort?

I loved the book The Blind Side about the discovery of future NFL left tackle, Michael Oher, written by Michael Lewis and later adapted into a blockbuster movie starring Sandra Bullock. The story opens by explaining how the left tackle position, someone who never touches the football, has become one of the most highly paid positions in the NFL. It’s confusing to the casual fan, but Lewis reveals the hidden-in-plain-sight logic: the most important player on the NFL roster is the quarterback, typically a right-handed passer. The second most important position is the left tackle, who prevents the defense from hitting the quarterback’s blind side, where chance of injury is more likely.

B2B businesses have a blind side too: it’s their customer experience with their A/R program. The largest customers typically represent a significant portion of a B2B business’ revenue. Sure, your customers may have been won by product or pricing considerations (i.e. an outstanding play by the QB), but that revenue will be protected or lost based on how you help them save the scarcest resource of all: time.

Simply put – customers don’t want to spend any more time getting what they need than they have to. They’re busy with their own customers and concerns about service. This is especially true when it comes to billing, A/R, and other payment or credit needs. Here lies a hidden front in the competition—and B2B businesses who exploit it have a new strategy to lock in customers and win new ones, too.

Success is no longer just the absence of problems. Sure, customers expect you to have the product they need, have it delivered promptly, have the order be accurately fulfilled, and be billed without error. However, in the world where Amazon has revolutionized the consumer buying experience – and has eyes on doing the same for business – saving customers’ time will earn you sticky, hard-to-leave relationships. Bonus surprise: you’ll also discover significant cost savings in the process.

Here’s how to make it happen.

Make it easy for customers to serve themselves

Everything we need as a consumer is online – purchases with your credit card company, ability to pay your phone bill, etc. In B2B, however, that’s still considered cutting edge. B2B businesses should invest in online customer account management capabilities. Rather than customers having to call your business and you paying staff to service these needs, make it simple for your customers to get what they need, whenever they need it. They should be able to download a statement, view past purchases, make a payment online, request more credit, dispute a charge, and any other common use case. They’ll get addicted to the ease and routine of serving their own needs.

Want proof? BlueTarp regularly conducts satisfaction surveys* and discovered something seemingly counterintuitive at first, but proves the blind side point. Removing the human touch from the service experience doesn’t decrease satisfaction. In fact, BlueTarp’s most satisfied customers are the highest users of our online tools.

Notifications, their way.

No one likes to get a phone call asking them to pay their bill. It’s a confrontation that is absolutely necessary for a few, but avoidable for most. Invest in automated email due date reminders and past due notices that provide a reminder of what’s due and when. Better yet, include a link in the email that connects to the online account so they can pay right away. Even better yet, make these type of notifications configurable so your customer can determine how they want to be communicated with and when . . . email, phone, or even text.

BlueTarp has found that email notifications are just as effective as a phone call in helping drive payment of unpaid bills that are slightly to moderately delinquent. To state the obvious, they are massively less expensive, can be executed en masse, and are preferred by most as the desired communication method.

Image explaining that 3 phone calls require 3 unique conversations, or you could have 3 automated emails that require just 1 follow up conversation. Either effort results in the same amount collected but with drastically different cost and effort.

Make it easy to get a credit account with you.

The more effort needed to do something, the less likely it is going to happen. Establishing a credit account is no different. READ FULL ARTICLE HERE

About the Author

Scott Simpson

Scott Simpson is president and CEO of BlueTarp. He has spent the majority of his twenty year career in financial services helping businesses grow more rapidly through the effective use of credit.

Weyerhaeuser Distribution Adds Fiberon® Decking to its Houston and Phoenix Facilities

Fiberon Decking

The eco-friendly composite decking and railing manufacturer offers good, better, and best product lines

SEATTLEMarch 5, 2018 /PRNewswire/ — Weyerhaeuser Distribution now stocks Fiberon decking and railing products at its distribution centers in Houston, Texas and Phoenix, Arizona. Fiberon is a leading U.S. manufacturer of high-performing, low-maintenance composite decking, railing, cladding, and fencing. Weyerhaeuser’s Houston location will carry the full-line of Fiberon decking and Symmetry railing products and the Phoenix location will carry ProTect Advantage and the Good Life decking product line.

  • Good Life Decking – Features a protective surface on three sides and a price point closer to wood.
  • ProTect Advantage® Decking – Offers a premium hardwood look, patented PermaTech® surface on three sides, and three multi-tonal colors.
  • Horizon® Decking – Features dramatic streaking (much like exotic hardwoods), four-sided PermaTech cap layer, and four colors.
  • Symmetry® Decking – Has an elegant matte finish, subtle multi-tonal streaking, four-sided PermaTech cap layer, and four rich, natural colors.
  • Paramount® PVC Decking – Is ideal for waterside use, lightweight and easy to handle, and highly slip-resistant, wet or dry. It is offered in three multi-tonal colors and one solid shade.

Also available in HoustonFiberon Symmetry Railing has a classic, sculpted profile, durable composite constructions, reinforced top rail for added sturdiness, and two versatile color choices.

In Phoenix, Weyerhaeuser will stock Fiberon Good Life Decking and ProTect Advantage Decking. Recognized as a smart wood alternative for customers seeking a durable, entry-level capped composite deck board, Good Life Decking is available in two colors: Cabin (a classic brown) and Cottage (a soft gray). The all-around performer, ProTect Advantage, displays the multi-tonal streaking of premium hardwoods, without the maintenance of wood.

All Fiberon Decking is available in square edge and grooved profiles and is designed to resist staining, fading, insects, rot, and decay.

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“We’re excited to welcome Fiberon to the Houston and Phoenix markets broadening our composite deck board and railings offering,” said David Helmers, vice president of Weyerhaeuser Distribution. “It complements our existing specialty building product portfolio and brings added value to our customers.”

Fiberon decking is available in colors ranging from tans to grays to all shades of brown. 25-year limited stain and fade and performance warranties are available on all lines except Paramount PVC, which comes with a limited lifetime warranty.

“We are pleased to be working with Weyerhaeuser to grow the composite decking and railing business in these two markets,” says Doug Mancosh, CEO, Fiberon. “We are committed to providing products that meet customers’ needs while demonstrating our commitment to promoting sustainable, eco-friendly and affordable products.”

For more details on Fiberon composite decking and railing, visit www.fiberondecking.com.  For more information on Weyerhaeuser Distribution, visit www.weyerhaeuser.com/distribution.

About Weyerhaeuser
Weyerhaeuser, one of the world’s largest forest products companies, began operations in 1900. The company’s wood products business offers leading structural frame materials and OSB products, software, and technical support for residential, multi-family, and light commercial construction under the Weyerhaeuser and Trus Joist® brand names. Weyerhaeuser is also one of the largest building products distributors in the U.S., offering products through more than 300 suppliers. Weyerhaeuser manages its timberlands on a sustainable basis in compliance with internationally recognized forestry standards, and all of the company’s structural wood products are certified to the SFI® standard. In 2017, Weyerhaeuser generated approximately $7.2 billion in net sales and employed approximately 10,400 people who serve customers worldwide. www.weyerhaeuser.com/distribution

About Fiberon
Founded in 1997, Fiberon is a leading U.S. manufacturer of wood-alternative decking, railing, and fencing distributed worldwide. Fiberon products are available in a wide range of styles and price points, all providing the warmth and beauty of natural wood without all the expensive, time-consuming maintenance. Fiberon products are free of toxic chemicals and contain up to 94% recycled content. Recognized as a “2015 Eco-leader” by Green Builder magazine, Fiberon is privately owned and maintains operations in North Carolina and Idaho. For more information, visit fiberondecking.com and follow Fiberon on FacebookPinterestTwitter, and YouTube.